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Voice & Unified Communication Solutions

Today's campus networks are expected to deliver services thought impossible just a few years ago. Video conferencing, real-time collaboration, and distance learning are just a few of the new applications that organizations expect to run reliably on wired and wireless campus networks. Our people-centric solutions integrate voice, video and data, enabling users to communicate and collaborate in real time, in the mode best suited to each interaction.

  • Access and share video on the desktop, on the road, and on-demand, as easily as making a phone call
  • Facilitate better interactions, dynamically bringing together individuals, virtual workgroups, and teams
  • Extend the corporate network so mobile workers can be productive anywhere
  • Innovate across the value chain by integrating collaboration and communications into applications and business processes
  • Connect co-workers, partners, vendors, and customers with the information and expertise they need

  • Voice Solutions:

    PBX Management: The essential task of PBX management is no longer just to provide constant dial tone and to manage call quality. As voice networks merge with data networks and VoIP technology continues to gain acceptance, security risks associated with data networks must also be confronted by telecom managers. PBX management is further complicated by the fact that most voice networks contain a hybrid mix of VoIP and legacy systems purchased from multiple vendors resulting in interoperability issues.

    Contact Center: Emails. Web forms. Surveys. Mobile apps. Today's contact center is going far beyond its call center foundation to become the hub of an enterprise, multichannel customer experience strategy.

    IP Telephony: IP Telephony gives you all the features and functionality of a traditional on-site phone system. Plus the savings, reliability and performance advantages of integrating the Telstra Next IP network into your framework. IP Telephony doesn't involve expensive equipment or excessive capital expenditure.

    To align IT with your business, need an end-to-end strategy. For transforming your enterprise, ValueNet has the expertise to do.

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